1. Why We Collect Information (Legal Grounds)

We process personal information to:

• Provide our services and respond to your requests;

• Perform or manage contracts or service-related communications;

• Protect our legitimate business interests;

• Comply with legal, regulatory, and financial obligations.

Where required, your use of the Site and submission of information indicates your consent to this processing.

2. Information We Collect

We may collect two categories of information:

A. Non-Personal Information

This is information that does not identify you personally. It may include:

• Aggregated usage data;

• Device and browser details (e.g., browser type, operating system, language settings);

• Site activity analytics (e.g., pages viewed, clicks, access times).

We use this information to improve Site performance and user experience.

B. Personal Information

This is information that identifies you or could reasonably be used to identify you. This may include:

Device Information

• IP address;

• Approximate geolocation data;

• Unique device identifiers (e.g., MAC address, UUID);

• Information connected to your use of the Site.

Contact / Service Information
If you use our contact forms or scheduling tools, we may collect:

• Name;

• Email address;

• Phone number;

• Details you submit related to your inquiry or service needs.

3. How We Receive Information

We collect information through:

• Information you voluntarily provide through the Site;

• Your use of the Site and our services;

• Third-party providers such as analytics and traffic measurement services.

4. SMS Privacy Policy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. 

5. How We Use Your Information

We may use information to:

• Communicate with you, including responding to questions or service requests;

• Provide updates about our services;

• Improve our Site, offerings, and customer experience;

• Conduct analytics and internal research;

• Support advertising or marketing efforts where allowed by law.

6. How We Share Information

We do not sell or rent your personal information to third parties. We may share information in the following circumstances:

Service Providers and Business Partners
We may share information with trusted vendors that help us:

• Host and operate the Site;

• Store or process information on our behalf;

• Provide services or customer support;

• Perform analytics, research, or diagnostics;

• Assist with marketing and advertising campaigns.

These providers are expected to maintain appropriate security and use the information only for authorized purposes.

Legal and Safety Reasons
We may disclose information if we believe in good faith that it is necessary to:

• Comply with applicable laws or legal processes;

• Enforce our policies;

• Detect, prevent, or address fraud, security, or technical issues;

• Protect the rights, property, or safety of the Company, Users, or others.

Corporate Transactions
If we are involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

7. Your Rights

Depending on your location and applicable law, you may have the right to:

• Confirm whether we process your personal information;

• Access your personal information;

• Request a portable copy of information you provided to us;

• Request correction of inaccurate information;

• Request deletion of your information;

• Object to or restrict certain processing;

• File a complaint with a relevant supervisory authority.

These rights may be limited by legal obligations and legitimate business needs.

To request assistance with these rights, contact us at:
info@bayarea-auto.com

8. Data Retention

We retain personal information for as long as needed to:

• Provide services you request;

• Maintain business records;

• Comply with legal, accounting, or regulatory requirements;

• Resolve disputes and enforce agreements.

We may update, correct, or remove incomplete or inaccurate information when appropriate.

9. Cookies and Analytics

We use cookies and similar technologies to improve Site functionality and performance.

Cookies may be:

• Session cookies (deleted when you close your browser);

• Persistent cookies (remain for a set period);

• Third-party cookies (set by analytics or other service providers).

You can adjust your browser settings to remove or disable cookies. Doing so may limit some features of the Site.

Google Analytics
We may use Google Analytics to understand Site usage. This service may collect information such as pages visited and time spent on the Site. Google Analytics collects the IP address assigned to you on the date of your visit and does not identify you by name. We use this data to improve our Site and services.

10. Third-Party Sites

This Privacy Policy applies only to information we collect. If you visit third-party links or services, their privacy practices may differ. We encourage you to review their policies before providing information.

11. Information Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access.

12. International Data Transfers (If Applicable)

If personal information is transferred outside your jurisdiction, we will take steps to ensure appropriate safeguards consistent with applicable data protection laws.

13. Marketing Communications

We may send promotional emails or messages where permitted by law. You can opt out of marketing communications using the instructions provided in those messages.

Even if you opt out of marketing, we may still send important service-related or administrative communications.

14. Minors

Our Site is not intended for children. We do not knowingly collect personal information from minors without parent or guardian consent. If you believe a child has provided us information, please contact us at info@bayarea-auto.com.

15. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on the Site, and the updated date will be reflected at the top of this policy. Your continued use of the Site after changes are posted indicates your acceptance of the updated policy.

16. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Bay Area Auto
301 W Bay Area Blvd Webster Texas 77598
info@bayarea-auto.com
346-447-7171